Privacy Policy

HOOPS Brand Operations (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy outlines how we collect, use, store and disclose personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. What information we collect

We may collect personal information that you provide directly to us, including:

  • Name

  • Email address

  • Phone number

  • Company or organisation details

  • Any information you submit via our website forms or email correspondence

We may also collect limited technical information automatically when you visit our website, such as:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

2. How we collect information

We collect personal information when you:

  • Submit a contact form or enquiry

  • Communicate with us via email or phone

  • Interact with our website

We may also collect information through standard website analytics tools and cookies.

3. Why we collect and use information

We collect and use personal information to:

  • Respond to enquiries and provide services

  • Communicate with you about our work

  • Improve our website and user experience

  • Understand how our services are used and accessed

We do not sell or rent your personal information to third parties.

4. Cookies and analytics

Our website may use cookies and similar technologies to improve functionality and analyse site usage.

These tools help us understand how visitors interact with our website so we can improve performance and usability.

You can control or disable cookies through your browser settings.

5. Disclosure of information

We may disclose personal information to trusted third parties where necessary to operate our business, including:

  • Website hosting providers

  • Analytics providers

  • Professional advisors

These parties are required to handle your information securely and in accordance with privacy obligations.

6. Data storage and security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

Information may be stored using secure third-party platforms and systems commonly used in business operations.

7. Access and correction

You may request access to the personal information we hold about you and request corrections if necessary.

To do so, please contact us using the details below.

8. Third-party links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

9. Changes to this policy

We may update this Privacy Policy from time to time. Any updates will be published on this page.

10. Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact:

HOOPS Brand Operations
sam@hoopsbrandops.com.au
+61 400 965 572